Course Overview 

This course will give you the training you need to become the public face of an organisation – so you’ll learn how to receive visitors, work with other people, and communicate well. Once you have those skills, you’ll be able to work for a wide range of businesses, adapting quickly and easily to any company.

Pre-requisites 

The great news is that you don't need any previous experience to take this course.

Key Topics

• The Professional Image
• Communication
• Receiving Visitors
• The Receptionist in Context

Qualification

ICS Professional Receptionist Diploma

Support 

As a ODLC student you will have access to your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors by email or phone for all the practical advice you may need – so we really are with you 100%.

What's more, you'll have access to the ODLC online Student Community, where you can interact with other students, browse our resource library and manage your account.

Assessment 

This course includes a number of assessments that you complete as part of your coursework and then forward to your tutor. Once your tutor has marked and graded your work, they'll send it back to you with their comments, if any.

What our Students Say 

"The course materials were very easy to work through and clearly set out.  Whenever I needed to speak to someone at ODLC, I received good information and all the support I needed throughout my course.  I would definitely recommend ODLC – in fact, I already have and I hope to take another course in the near future." Clare Bottomley, ODLC Graduate, Surrey.

Your Future Prospects 

Office receptionist, hotel receptionist, sports/leisure centre receptionist.